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Frequently Asked Questions

How do I request a USPS pickup for the next day?

If you have a Stamps.com account connected to ShipStation, you can request a free USPS pickup for the next shipping day (Monday through Saturday) directly in ShipStation. Certain USPS Post Office locations do not support Saturday pickup, so a pickup request placed on Friday would be scheduled for Monday with these locations.

What is USPS package pickup?

Package Pickup is a free (regardless of the number of items scheduled for pickup), next delivery day (or designated delivery day) service. Priority Mail Express® items, Priority Mail® items, First-Class Package Service-Commercial™ items, and international or returns items are eligible for free Package Pickup.

How do I edit or cancel a pickup?

Click on a pickup in your list of orders to view details and make changes. You can modify a scheduled pickup at any time by changing the pickup date, location, number of packages, and total weight, or you can cancel the pickup.

How do I modify a scheduled pickup?

You can modify a scheduled pickup at any time by changing the pickup date, location, number of packages, and total weight, or you can cancel the pickup. Click on a pickup in your list of orders to view details and make changes. Your Scheduled Pickup Orders


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