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Frequently Asked Questions

How do you contact unemployment?

The best way to reach the Department of Unemployment Assistance (DUA) is by phone. Our main Call Center can be reached at (877) 626-6800 from 8:30 a.m. to 4:30 p.m., Monday through Friday. Multilingual call agents are available. Other UI phone numbers that may be helpful:

How do you apply for unemployment in Mississippi?

Regular UI Claims. If you worked and earned wages in Mississippi, you may file a claim for unemployment insurance benefits online, in person at the WIN Job Center nearest you or by calling our toll free number, 1-888-844-3577. Your claim for benefits will be effective with the week it is filed.

What is the customer service number for unemployment?

The toll free number 1-866-333-4606 can be called for unemployment insurance services. If you are calling to file a claim, you must call by Friday to collect credit for the week. This automated self-service system can be employed by customers who do not need to speak to a representative.

Where is the unemployment office in Mississippi?

Mississippi Unemployment Office Location in Jackson: 11835 Echelon Parkway, Jackson, MS 39215-1699. Jackson Mississippi Department of Employment Security. Residents in Jackson, Mississippi can call (601) 321-6000, for immediate assistance with: Mississippi benefits, Mississippi unemployment claims & Mississippi unemployment insurance in Jackson.


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