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Frequently Asked Questions

What is durdurham one call?

Durham One Call - Make a Service Request Durham One Call is your hub for information about City programs and services as well as the way to submit non-emergency issues. Please dial 911 to report all emergency situations.

What services does the city of Durham provide?

The City of Durham provides water and sewer, stormwater, and solid waste collection services to Durham residents and businesses. Charges for monthly water use, annual stormwater fees, and optional yard waste services are included in monthly water bills, and can be paid in the following ways:

How to contact the city of Durham North Carolina?

919-560-1200 Durham One Call is the central point of contact for information and services offered by the City of Durham. Durham residents can now submit service and public records requests to City and County governments through a new joint mobile application.

How do I request service disconnection from Durham utilities?

Customers may call Durham One Call at 919-560-1200 to request service disconnection. One business day notice is required, and disconnection of services will take place by the end of the next business day. Any deposits will be applied to the final bill.


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