Mayor Purzycki Introduces Wilmington 311-A New Customer …
https://www.witn22.org/2020/08/18/mayor-purzycki-introduces-wilmington-311-a-new-customer-service-call-center-and-online-customer-service-portal/
WEBAugust 18, 2020. Residents and businesses now need to dial only one telephone number—311—or access www.WilmingtonDE.gov/311 to speak with a City Department, request a service, lodge a complaint or seek information; each caller is assigned a tracking number for follow-up, resolution, and accountability of service delivery.
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