They are not allowed to sell returned items as new. It's why they charge a repackaging fee for returning devices. The repackaging fee absorbs the cost of selling an open-box unit or the refurbishing cost.
Can I return items purchased on sale?You can only return non-faulty goods bought in-store for an exchange or refund if the retailer has a returns policy. Shops don't have to have a returns policy for purchases made in store, but if they have one they must stick to it. Shops often place restrictions on returning sale items, so check the returns policy before buying.
Does Amazon sell returned products?Amazon Warehouse* is a branch of Amazon where it sells customer returned and mildly damaged goods.It offers items that are in a good condition but don't meet Amazon's standard as 'new', so are sold at a discounted price.
Can I return my items to the store?To make a return, simply take the item back to any local store to get your money back instantly or swap it for something else. Here’s what you’ll need to ensure the return goes smoothly: A copy of your receipt or shipping confirmation email Credit card you used to purchase (bring the original form of payment)