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Frequently Asked Questions

What is promise™?

The Commonwealth of Pennsylvania Department of Human Services offers state of the art technology with PROMISe™, the claims processing and management information system. Please take advantage of online training to use the system to its full advantage.

What do I need to use promise™?

The Commonwealth of Pennsylvania Department of Human Services offers state of the art technology with PROMISe™, the claims processing and management information system. Please take advantage of online training to use the system to its full advantage. This site requires, at minimum, Internet Explorer version 6 with 128-bit encryption.

How do I contact promise?

Have a Problem with PROMISe? 1 Step 1 - Check the . 2 Step 2 - Send us an e-mail — [email protected] 3 Step 3 - Write to us — . If you do not have access to e-mail, please write to us. Again, it is often easier for us to... 4 Step 4 - Call us... . You may call us at the regular provider inquiry numbers. We will be happy to assist you. More ...

What is blue shield of California promise health plan?

Blue Shield of California Promise Health Plan is an independent licensee of the Blue Shield Association. Blue Shield of California Promise Health Plan is a Medicare Advantage HMO plan with a Federal Government contract in California. Enrollment in Blue Shield of California Promise Health Plan depends on contract renewal.


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