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The best way to reach the Department of Unemployment Assistance (DUA) is by phone. Our main Call Center can be reached at (877) 626-6800 from 8:30 a.m. to 4:30 p.m., Monday through Friday. Multilingual call agents are available. Other UI phone numbers that may be helpful:What is mass unemployment?
Mass Partial Unemployment means a partial unemployment of a large amount of workers in a particular employing unit happening at approximately the same time due to a reason common to all such workers.