Jaiz e-Banking : Login
https://ibank.jaizbankplc.com/ebankingindividual/dashboard.aspx
1. How do I apply for Internet Banking? 1. How do I apply for Internet Banking? Please walk into any our branches and fill the JaizOnline Application form and submit to the Customer Service Officer (CSO) for instant Set up and Token Assignment.2. How secured is the internet banking platform? 2. How secured is the internet banking platform? The Internet Banking platform runs on a highly secured environment. The platform’s unique security levels ensure that only authorized transactions are approved and your details/transactions are safe.3. How do I get my internet banking User name and password? 3. How do I get my internet banking User name and password? Once set up on the internet banking platform, the UserID is sent in a mail to the customer and a default password is also sent to the customers in a separate mail using the valid email address provided at the point of account opening. Note: UserID remains the customer’s CIF.4. How do I reset my password without sending mails? 4. How do I reset my password without sending mails? Click on the forgot password link on the online login page.5. Can I add more than One Accounts to my internet banking profile? 5. Can I add more than One Accounts to my internet banking profile? Yes you can. All accounts opened under same CIF can be added to your internet banking Profile. Please log in to your Internet Banking and go to User preference, click Manage account. You can then add account and set limit.6. What is a Token? 6. What is a Token? A Token is a security device that generates random numbers (One Time Password - OTP) to be used for online transfers.7. Must a customer use a token? 7. Must a customer use a token? Yes, it is mandatory for all customers8. How do I get my Internet Banking Token? 8. How do I get my Internet Banking Token? It’s quite simple. You shall be assigned a Token at the point of internet banking set up in any of our branches where the application is done.9. What do I do when I misplace my token? 9. What do I do when I misplace my token? You simply walk into any of our branches for new token re-assignment at an approved rate.10. How can I Unblock my internet banking account if it is locked? 10. How can I Unblock my internet banking account if it is locked? Please visit at any of our branches closer to you or call our Contact centre on +2347007730000 for your account to be unblocked.11. Can I Reset the Answer to my secret question? 11. Can I Reset the Answer to my secret question? Yes. Click on User preference on the internet banking menu tab, click Reset Secret question and supply a new secret answer.12. Can I have my Token delivered to a location of my Choice? 12. Can I have my Token delivered to a location of my Choice? Yes you can. However the Courier cost will be borne by the customer.13. What other activities can I perform using the Internet Banking platform? 13. What other activities can I perform using the Internet Banking platform? You can view your Account Statement, Cheque Book Request, Stop Cheque, Cheque Confirmation, Bills Payment and Airtime Purchase. Close ×
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