Search Results related to expectancy disconfirmation theory on Search Engine
-
Expectation confirmation theory - Wikipedia
https://en.wikipedia.org/wiki/Expectation_confirmation_theory
WEBExpectation confirmation theory (or ECT) is a cognitive theory which seeks to explain post-purchase or post-adoption satisfaction as a function of …
DA: 4 PA: 77 MOZ Rank: 55
-
EXPECTATION THEORY | SpringerLink
https://link.springer.com/referenceworkentry/10.1007/1-4020-0612-8_303
WEBExpectation theory (also commonly known as Expectancy-Disconfirmation Theory) is the most widely accepted theory concerning customer …
DA: 8 PA: 70 MOZ Rank: 18
-
“I Expected More From You”: The Effect of Expectation-Disconfirmat…
https://journals.sagepub.com/doi/full/10.1177/0734371X211065348
WEBJan 3, 2022 · According to the expectation-disconfirmation theory, both confirmation and disconfirmation are a product of expectations and …
DA: 4 PA: 47 MOZ Rank: 84
-
Reconsidering the expectancy disconfirmation model. Three exp…
https://www.tandfonline.com/doi/full/10.1080/14719037.2017.1282000
WEBFeb 14, 2017 · The expectancy disconfirmation model (EDM) posits that disconfirmation (the difference between expectations and perceived …
DA: 82 PA: 70 MOZ Rank: 100
-
The Expectancy‐Disconfirmation Model and Citizen Satisfaction wit…
https://onlinelibrary.wiley.com/doi/full/10.1111/puar.13368
WEBFeb 25, 2021 · The expectancy-disconfirmation model has become the predominant approach in explaining citizen satisfaction with public …
DA: 64 PA: 4 MOZ Rank: 84