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Frequently Asked Questions

How do I pay for water in Elgin IL?

Call 311 (or 847-931-6001 if outside of Elgin) Visa, MasterCard and Discover cards are accepted. We do not accept American Express. Mail to: Attn: Water Payment City of Elgin, PO Box 88025, Chicago, Illinois 60680-1025.

What does the Elgin sewer maintenance charge cover?

Sewer Maintenance: This charge is for the repair and maintenance of existing storm and sanity sewer lines in Elgin. Sewer Treatment: Fees collected by the city on behalf of the Fox River Water Reclamation District (FRWRD) for the treatment of sewer wastewater.

What is Elgin utility billing?

Welcome to the City of Elgin Utility Billing. This service offers up-to-date, online views of customer utility accounts, while also providing several convenient payment options. From the comfort of home, citizens can review such information as payment history, pending payments, and account status.

Where can I review my Elgin bank account information?

From the comfort of home, citizens can review such information as payment history, pending payments, and account status. City of Elgin - 150 Dexter Ct., Elgin, IL 60120 - Ph: (847) 931-6001


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