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Durham One Call - Make a Service Request Durham One Call is your hub for information about City programs and services as well as the way to submit non-emergency issues. Please dial 911 to report all emergency situations.How to contact the city of Durham North Carolina?
919-560-1200 Durham One Call is the central point of contact for information and services offered by the City of Durham. Durham residents can now submit service and public records requests to City and County governments through a new joint mobile application.How do I make changes to my Durham one call account?
Many changes or requests can be made by submitting an online request form or contacting Durham One Call. Please note that the majority of account information and/or changes can only be made by the verified account holder or their authorized designee. How do I access my online water billing account?How do I report an emergency in Durham?
Please dial 911 to report all emergency situations. How do I start new water service? New water service can be requested through the Durham One Call online request form. Click on the Water Management tab in the form to submit your request.