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Frequently Asked Questions

Why is my Microsoft account not verified?

In certain cases, the problem is due to your Microsoft Account not being verified on the computer. 1. Go to Settings > Accounts > Your Info and click on Verify. 2. If prompted, re-enter the Password for your Microsoft Account and click on Sign In. 3. Next, you may (or may not) be prompted to verify your Microsoft Account using a security code.

What to do if you can't sign in to Microsoft account?

Microsoft account overview Can't sign in Password reset and recovery Change known password Reset forgotten password Can't recover an account Forgot username 1. Lookup username 2. Check products and services 3. Check if account is closed Security and verification codes Keep your account secure Security info and codes

How do I Change my Microsoft account on Windows 10?

Click on Start menu and select Accounts. Select Your email and accounts and click on Sign in with a Microsoft account instead. Type the details for your Microsoft Account. Reboot the PC for the changes to take effect. Let us know if you need anything else.

Why am I getting “Microsoft account problem” notifications?

If you are recieving “Microsoft Account Problem” notification on your computer, the problem is unlikely be due to your computer being hacked or your Microsoft Account being compromised. You will find below the steps to fix this problem. In general, the following variations of “Microsoft Account Problem” notifications have been reported by users.


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